
Work in Progress, feel free to contribute...
Work in Progress, feel free to contribute...

Frequently
Asked
Questions
Frequently
Asked
Questions
Q: Do you have a retail location?
A: We offer a mobile showroom service- shop in your driveway, try out the different locks & we're there to install, same-day.
Q: How long does an installation take?
A: Usually about an hour. Locating a suitable wall usually takes up the most time. Concealment is not included, and will require additional time.
Q: Are they fire-proof?
A: No such thing; safe industry double-talk. Fire resistant? yes- see our 'Fire Rated Wall Safes' page.
Q: I don't want the neighbors to know I'm getting a safe, what do you recommend?
A: We're very discrete. Unmarked trucks with tinted windows, plain wrapped boxes, punctual, quick turn-around times, haul away all our debris. No logos, uniforms, yard signs, neighborhood marketing, nor follow-up mailings. The fewer people that know about a safe- the better.
Q: Will there be dust?
A: Yes. We'll get up most of it; however, a variable amount of airborne particles will not surface for days. Any attempt to contain the dust is futile. After 2 or 3 days- vacuum.
Q: Do they come in larger sizes?
A: Some pre-manufactured "wall safes" are made without regard structural engineering, code compliance, or building standards; therefore cannot be installed without renovations. Our wall safe selections are designed to minimize remodeling costs in exchange for size & space, provide a wide variety of lock choices, and completely recess for more concealment options. If you have deeper walls (2x6 studs, deadspace, HVAC chase, etc.) we have deeper safes- you just don't get quite the variety of lock(s).
Q: Do you offer a free estimate?
A: If we pick the day & time and you're within MetroAtlanta, then all the installation prices are on this website. Concealment prices cannot be determined until you supply the concealment object. We offer same day service from a mobile showroom, so we are there to install- if we're not installing, then we are there as a consultant. The $65- service call is waived for any installation/concealment purchases and/or applied toward the retainer for concealment or consulting (in 20 minute intervals). Specific appointment dates/times require a deposit. Sites outside of Metro Atlanta will incur a prepay distance surcharge.
Q: Will you install a safe that I already have?
A: Most likely, No. Too many variables/models. Our trucks are set up for the wall safes we offer. Safes not conducive to your walls require extensive renovations and/or remodeling. We recommend our consulting service to help a novice contractor avoid costly miscalculations; See our 'Consultant' page.
Q: I want to install it myself, can I get the safe from you?
A: At your own risk! The listed price includes free shipping anywhere in the continental United States. All of our in-house models are subject to change without notice, and will be a direct drop-ship from the distributor/manufacturer; therefore, I have NOT personally reviewed the unit(s) for cosmetic/defective concerns, so (at your own risk), for any reason, all returns will be to the distributor/manufacturer (per their warranty), any transportation damage is at the discretion of the distributor/manufacturer/freight shipper only- no refunds- and all sales final.
Q: I want my wall safe installed after business hours, how early/late do you work?
A: We can do your installation 24 hours a day! Specific times and dates require a non-refundable deposit/fee, and pre-consultation (see the "consultant" page) is required. A decision-maker must be present during the entire process. Additional security measures may be necessary depending on address and/or time of day, at our discretion.
Please feel free to contribute to this page with your questions:
(404)245-9212 M-F 9-5 EST
or use the 'Contact Us' page on this website.